Analisis Manajemen Operasi menggunakan COBIT 5 – DS01 Manage Operation (Studi Kasus CV.XYZ)

Diana Trivena Yulianti


CV. XYZ is an organization engaged in e-
commerce, especially online hotel reservation. CV. XYZ uses
and relies on information technology in carrying out
organizational business activities. The use of information
technology needs to be analyzed so that the use of information
technology can be aligned with organizational goals,
particularly the analysis of the application of controls related
to information technology operations management. COBIT 5 -
DS01 Manage Operation is used in analyzing information
technology operations management to help organizations know
the conditions related to information technology management
operations in more detail.

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